Support
Last updated: September 2026
How we can help
This is the official Dzoby support page for web, iPhone, and iPad users. If you run into account, booking, payment, or app issues, send the form or email support directly.
Response times
We usually reply to product and technical requests within 1-2 business days. Legal and privacy requests can take longer when verification is required.
Report illegal content
Anyone can report content on Dzoby without an account, including alleged copyright infringement. Choose “Report illegal content (DSA)” below or email the legal team: legal@dzoby.pl
- provide the exact URL of the content on Dzoby and explain why you consider it illegal
- provide your name and email so we can acknowledge and decide your report; for child sexual abuse reports you may omit these details
- confirm your good-faith belief that the information in the notice is accurate and complete
- do not attach copies of the reported content; provide its location instead
We will acknowledge receipt if you provide an email. After review, we will notify you of the decision and available means of redress.
Send a report
Anyone can report illegal content without signing in. Those notices go to the legal team; other requests go to support.
Technical support and account help
Login, signup, profile, mobile app, messages, or marketplace issues.
Payments and bookings
Problems with payments, payouts, booking status, complaints, or event settlement.
Privacy and personal data
Questions about personal data, GDPR requests, privacy policy, or account settings.
What to include in your message
The clearer the report, the faster we can resolve it. Please include:
- the email address connected to your Dzoby account
- a short description of the issue and expected outcome
- the steps that led to the problem
- your device model, iOS version, or browser
- screenshots or a screen recording if the issue is UI-related
Contact details
For product issues, email support; send illegal-content notices to the legal address:
Contact: contact@dzoby.pl
Support: support@dzoby.pl
Privacy: privacy@dzoby.pl
Legal: legal@dzoby.pl
DZOBY sp. z o.o.
ul. Zwycięstwa 10
44-100 Gliwice
Related pages: Privacy Policy | Terms of Service | Cookie Policy