Support
Last updated: March 2026
How we can help
This is the official Dzoby support page for web, iPhone, and iPad users. If you run into account, booking, payment, or app issues, contact us through the most relevant channel below.
Response times
We usually reply to product and technical requests within 1-2 business days. Legal and privacy requests can take longer when verification is required.
Technical support and account help
Login, signup, profile, mobile app, messages, or marketplace issues.
Payments and bookings
Problems with payments, payouts, booking status, complaints, or event settlement.
Privacy and personal data
Questions about personal data, GDPR requests, privacy policy, or account settings.
Legal inquiries
Formal notices, infringement reports, intellectual property, and other legal matters.
What to include in your message
The clearer the report, the faster we can resolve it. Please include:
- the email address connected to your Dzoby account
- a short description of the issue and expected outcome
- the steps that led to the problem
- your device model, iOS version, or browser
- screenshots or a screen recording if the issue is UI-related
Contact details
If you need business details for formal matters, contact the legal or privacy address listed above.
Related pages: Privacy Policy | Terms of Service | Cookie Policy